Quality Evaluation Agent in Dynamics 365 Customer Service and Dynamics 365 Contact Center is an AI-led evaluation framework that empowers teams to deliver consistent, scalable quality oversight and ...

The rapid adoption of AI applications, including agents, orchestrators, and autonomous workflows, represents a significant shift in how software systems are built and operated. Unlike traditional ...

In today’s fast‑moving digital arena, security isn’t a solo act—it’s a team sport. Every day, defenders across the globe suit up, strategize, and work shoulder‑to‑shoulder to protect organizations and ...

Effective January 2, 2026, the Power Apps per app SKU is no longer available for purchase by new customers. Existing Enterprise customers using this license will see no disruption and can continue to ...

In the latest edition of our Cyberattack Series, we dive into a real-world case of fake employees. Cybercriminals are no longer just breaking into networks—they’re gaining access by posing as ...

Today, we are making GPT-5.1 available in Microsoft Copilot Studio, alongside OpenAI’s release. This is available as an experimental model for U.S. customers in early release cycle Power Platform ...

We’re excited to announce that generative pages in Power Apps is now generally available in the U.S. This milestone brings AI-powered page creation in model-driven apps into hands of more makers, ...

Automated agent testing is now built into Copilot Studio—evaluate performance, improve quality, and scale confidently with Agent Evaluation. As AI agents take on critical roles in business processes, ...

Explore new AI-powered experiences at no additional cost for educators and students—plus an academic offering for Microsoft 365 Copilot. Learn more. Educators shape curriculum, advocate for students, ...

We’re committed to making data integration between Microsoft Dataverse and Microsoft Fabric faster, simpler, and more secure. These new capabilities address the most common customer pain ...

Our mission is to empower everyone to achieve more, and we design our products and services with enterprise-grade security, privacy, compliance, and transparency. As part of this commitment, we ...

Frontier Firms are a new type of organization that puts AI at the heart of business—reinventing customer experience and employee productivity while reshaping processes and bending the curve on ...