Slack has been my go-to collaboration tool for some time. With it, I can keep in constant contact with clients who regard email as a less-than-effective form of communication. Some users view Slack as ...

A new set of AI tools is coming to Slack, designed to help users quickly find and utilize information from their chats—and even from data stored in connected business apps. “It serves as the hub, or ...

Slack AI features are officially here, just right on schedule. The workplace management platform, owned by Salesforce, is bringing a slew of AI features to make things easier, especially for ...

Slack, a collaborative workplace platform acquired by Salesforce in 2021, is entering the new year with a slew of features focused on streamlining productivity via generative AI, especially when it ...

Research has shown that moving between applications can reduce employee productivity, so finding ways to keep users within one app for all their workflows has become a goal for collaborative workspace ...

Slack is training its machine learning features on its users' data—and everyone's opted-in by default. Slack uses machine learning, a subfield of AI, to operate in-app features like channel ...

After a major outage and then hours of issues, Slack is back up and running as per normal. "We've restored full functionality to all affected Slack features such as sending messages, workflows, ...

Carrie was a managing editor at CNET focused on breaking and trending news. She'd been reporting and editing for more than a decade, including at the National Journal and Current TV. Slack is bring a ...

You can customize Slack to make your work day easier (and a bit more fun). We'll tell you where to find them and how to use them. Shelby Brown (she/her/hers) is an editor for CNET's services team. She ...