Governments play a crucial role in shaping the well-being and prosperity of their citizens. At the heart of this relationship lie citizen services – a diverse array of programs and provisions designed ...

Howard County Schools teaches 57,000 students digital citizenship, AI literacy and how to verify online information starting in kindergarten.

Traditionally, teaching digital citizenship (responsible use of technology) to students involves fostering efficient research skills, encouraging appropriate communication styles, highlighting ...

The rapid rise of digital services and smart city technology has elevated concerns about privacy in the digital age and government’s role, even as cities from California to Texas take steps to make ...

What happens when over 100 passionate educators converge in Chicago to celebrate two decades of educational innovation? A few weeks ago, I had the thrilling opportunity to immerse myself in the 20th ...

Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. Earlier this year, I watched a friend try to file for a ...